Clearing your browser cache and cookies can fix a wide range of issues on Sampleyard, including login problems, pages not loading correctly, and audio playback issues. Google Chrome Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac). Select All time as the time range. Check Cookies and other site data and Cached images and files . Click Clear data . Refresh Sampleyard and try again. Firefox Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac). Select Everything and check Cookies and Cache . Click OK . Safari (Mac) Go to Safari → Preferences → Privacy . Click Manage Website Data and remove Sampleyard data. Alternatively, go to Develop → Empty Caches . Note: Clearing cookies will log you out of Sampleyard — you'll need to log back in afterwards.